Netra Customer Agreement
You are welcome to use Netra software and services!
In order to use Netra Software ("Software") and Services, you should read and comply with the Netra Software License and Service Agreement ("Agreement") and the Netra Service Agreement. Please be sure to carefully read and fully understand the content of each clause, especially the clauses that exclude or limit liability, as well as the separate agreement to open or use a service, and choose to accept or not. Restrictions and disclaimers may be highlighted in bold.
You are not authorized to download, install or use the Software and related services unless you have read and accepted all of the terms of this Agreement. Your download, installation, use, access to Netra account, login and other acts are deemed that you have read and agreed to be bound by the above agreement.
I. Scope of Agreement
1.1 The scope of application of the subject of the agreement
This Agreement is an agreement between you and Netra regarding your downloading, installation, use and copying of the Software, as well as your use of Netra's related services.
1.2 Agreement Relationship and Conflicting Terms
This Agreement is regarded as a supplement to the Netra Service Agreement, and is an integral part of it and constitutes a unified whole with it. If there is any conflict between this agreement and the above, this agreement shall prevail.
The content of this agreement also includes the relevant agreements and business rules about the service that Netra may release continuously. Once the above content is officially released, it is an inseparable part of this agreement, and you should also comply with it.
II. About the Service
2.1 Content of the Service
The Service refers to the cross-platform network access tool ("Netra") provided by Netra to users, providing users with software licenses and services including but not limited to enterprise network access, computer exception repair and other software or hardware information interoperability and other functions or contents ("Service").
2.2 Form of the Service
2.2.1 Your use of the Service requires you to download the Netra client software, for which Netra grants you a personal, non-transferable and non-exclusive license. the Netra web version, Windows version, Mac version, etc. requires login through an account. You may use the Software and Services only for the purpose of accessing or using the Service.
2.2.2 The Netra client software in the Service may provide multiple application versions including but not limited to iOS, Android, Windows Phone, Symbian, BlackBerry, Windows, Mac, etc. The user must select the software version that matches the installed terminal device.
2.3 Scope of the Service License
2.3.1 Netra grants you a personal, non-transferable and non-exclusive license to use the Software. You may install, use, display, and run software on a single terminal device for non-commercial purposes.
2.3.2 You may make one copy of the Software for the purpose of using the Software and Services for backup purposes only. The backup copy must contain all copyright information contained in the original Software.
2.3.3 All other rights not expressly granted in this Section and elsewhere in this Agreement remain with Netra , and you must obtain separate written permission from Netra to exercise such rights. Failure to exercise any of the foregoing rights shall not constitute a waiver of such rights.
III. Access to the software
3.1 You can get the Software directly from Netra 's website, or from a third party authorized by Netra .
3.2 If you get the software from a third party not authorized by Netra or installer with the same name as the software, Netra can not guarantee that the software can be used normally and will not be responsible for any damage caused to you as a result.
IV.The installation and uninstallation of the software
4.1 Netra may have developed different software versions for different terminal devices. You should choose to download the appropriate version for installation according to the actual situation.
4.2 After downloading the installation program, you need to follow the steps prompted by the program to install it correctly.
4.3 In order to provide better and safer services, Netra may recommend you to install other software during the installation of this software, and you can choose to install it or not to install it.
4.4 If you no longer need to use this software or need to install a new version of the software, you can uninstall it yourself. If you are willing to help Netra to improve the product service, please inform the reason for uninstallation.
V. Updates of the software
5.1 In order to improve the user experience and improve the service content, Netra will constantly strive to develop new services and provide you with software updates from time to time (these updates may take the form of software replacement, modification, function enhancement, version upgrade, etc.).
5.2 In order to ensure the security and functional consistency of the Software and the Services, Netra reserves the right to update the Software without special notice to you, or to change or limit the effect of some of the Software's features.
5.3 After a new version of the Software is released, the old version of the Software may not be available. Netra does not guarantee the continued availability of the old version of the software and the corresponding customer service. Please check and download the latest version at any time.
VI. Protection of Users' Personal Information
6.1 The protection of user personal information is a basic principle of Netra , Netra will take reasonable measures to protect the user's personal information. In addition to the circumstances specified in laws and regulations, Netra will not disclose or reveal users' personal information to third parties without the permission of users. Netra uses professional encrypted storage and transmission of relevant information to protect the safety of users' personal information.
6.2 In the process of registering an account or using the service, you need to provide some necessary information, for example: in order to provide you with account registration services or user identification, you need to fill in your cell phone number; the nearby people function requires your consent to use the geographic location information of your location; the cell phone directory matching function requires your authorization to access the cell phone directory, etc. If there are special provisions in national laws and regulations or policies, you need to provide real identity information. If the information you provide is incomplete, you will not be able to use the Service or will be restricted in the process of using it.
6.3 In general, you can browse and modify the information you submit at any time, but for security and identification (such as number appeal service), you may not be able to modify the initial registration information and other verification information provided during registration. If you register a new Netra account with the assistance of an existing Netra account, Netra will consider the new account to have the same initial registration cell phone number as the aforementioned "existing Netra account".
6.4 Netra will use a variety of security technologies and procedures to establish a sound management system to protect your personal information from unauthorized access, use or disclosure.
6.5 Without your consent, Netra will not disclose your personal information to any company, organization or individual outside Netra , except as otherwise provided by laws and regulations.
6.6 Netra attaches great importance to the protection of personal information of minors. If you are a minor under the age of 18, you should obtain prior written consent from your parent or legal guardian before using the services of Netra .
6.7 You may also read the Privacy Guidelines to learn more about how Netra collects, uses, stores and protects your personal information and what your rights are.
VII. Terms of the main rights and obligations
7.1 Account usage specification
7.1.1 You need to register an Netra account before using this service. Netra account can be registered by email or through the existing Netra account assisted registration, and can be successfully registered after binding email account. If you use an email account for binding, please use the email account that is not bound with Netra public platform account. Netra has the right to agree on the prerequisites to be met by the existing Netra account assisted registration of new Netra accounts, the number of registrations available and other related matters, as shown on the product page shall prevail.
Netra has the right to change the way of account registration and binding according to the user's needs or product needs. Regardless of how you register your Netra account through this agreement, please comply with the relevant account usage agreement and the special rules issued by Netra for this purpose.
7.1.2 The ownership of the Netra account belongs to Netra , and after the user completes the application registration procedure, he/she only obtains the right to use the Netra account, and the right to use belongs to the initial applicant only. At the same time, the initial application registrant shall not give, borrow, rent, transfer or sell the Netra account or otherwise permit the non-initial application registrant to use the Netra account. The non-initial registrant shall not use the Netra account by gift, inheritance, lease, assignment or any other means.
7.1.3 It is the responsibility of the user to keep the registered account information and account password secure, and the user is legally responsible for the registered account and the actions under the password. Users agree not to disclose account and password information to others under any circumstances. When you suspect that someone else is using your account, you should immediately notify the Netra company. If you register a new Netra account with the help of your existing Netra account, Netra may ask you to use the aforementioned "existing Netra account" for the purpose of protecting your account security, including but not limited to the help of logging in, retrieving password, freezing account, submitting complaints, etc. If you have bound your new Netra account to a different cell phone number than the aforementioned "existing Netra account", the aforementioned "existing Netra account" will lose the ability to perform relevant auxiliary operations for the new Netra account, and this action is irreversible, you should be careful Operation.
7.1.4 When you use your email account to register your Netra account, the system will automatically match your Netra number for you, and you can set your Netra email or modify it according to the guidelines on the relevant function pages and provided that the corresponding conditions are met.
7.1.5 When you use a specific service or function of the Software Client, the service or function may require you to create or register a new account based on your Netra account (hereinafter referred to as "Function Account"), and you shall operate according to the specific requirements. Without the written instructions or permission of Netra , the ownership of the aforementioned account also belongs to Netra , and the user will only obtain the right to use the account after completing the creation or registration operation, and the right to use also belongs to the initial applicant registrant only, and the initial applicant registrant shall not gift, borrow, rent, transfer or sell the account or otherwise permit the non-initial applicant registrant to use the account, and the non-initial applicant registrant shall not use the account by gift, inheritance, transfer or sale.
7.1.5 The initial applicant shall not use the account by gift, inheritance, lease, assignment or any other means.
7.1.6 If the user does not log into the account after registering or creating an Netra account or functional account for a long period of time, Netra has the right to recycle the account to avoid wasting resources, and any losses caused by this shall be borne by the user.
7.2 User Precautions
7.2.1 You understand and agree that in order to provide you with effective services, the Software will utilize the processor and bandwidth of your terminal device and other resources. In the process of using the Software, data traffic charges may be incurred, and the User is required to obtain the relevant tariff information from the operator and bear the relevant charges.
7.2.2 You understand and agree that users who use email accounts to register Netra accounts or email accounts associated with Netra accounts should fully understand the product features and information protection strategy of other software or hardware before choosing.
7.2.3 When you use a specific service of the Software, there may be separate agreements and related business rules for that service (hereinafter collectively referred to as "Separate Agreements"), and you should read and agree to the relevant Separate Agreements before using that service; your use of the aforementioned specific service shall be deemed to be your acceptance of the relevant Separate Agreements.
7.2.4 You understand and agree that Netra will use its commercially reasonable efforts to safeguard the security of your data storage in the Software and Services. However, Netra does not provide a complete guarantee in this regard, including but not limited to the following circumstances.
7.2.4.1 Netra is not responsible for the deletion or storage failure of your relevant data in the Software and Services.
7.2.4.2 Netra reserves the right to determine the maximum storage period of data in the Software and Services for a single user at its own discretion and to allocate the maximum storage space for the data on its servers, etc. based on the actual situation. You may back up the relevant data in the Software and Services at your own discretion according to your needs.
7.2.4.3 If you stop using the Software and Services or the Services are terminated or cancelled, Netra can permanently delete your data from the server. Netra has no obligation to return any data to you after the service is stopped, terminated or cancelled.
7.2.5 Users shall bear the following risk elements from Netra that are beyond their control when using the Software and Services, including but not limited to.
7.2.5.1 The risk of loss and leakage of personal information that may be caused by irresistible factors.
7.2.5.2 The user must select the software version that matches the installed terminal device; otherwise, any problems or damages caused by the mismatch between the software and the terminal device model shall be borne by the user.
7.2.5.3 the user shall bear the risks that may be caused by the third party website and related contents when using the software to access the third party website.
7.2.5.4 the risks and responsibilities that may arise from the dissemination of the content published by the User that is forwarded or shared by others, and therefore such dissemination.
7.2.5.5 The risk of Netra login failure, incomplete data synchronization, slow page opening speed, etc. caused by unstable wireless network signals, small wireless network bandwidth, etc.
7.2.5.6 You understand and agree that: in the process of using this service, you may encounter force majeure and other risk factors, so that this service will be interrupted. Force majeure means an objective event that cannot be foreseen, overcome and avoided and that materially affects one or both parties, including but not limited to natural disasters such as floods, earthquakes, storms, plagues, etc. and social events such as war, unrest, governmental actions, etc.
7.3 Third Party Products and Services
7.3.1 When you use the products or services provided by the third party of the Software, you shall comply with the user agreement of the third party in addition to the agreement of this Agreement. Netra and the third party are responsible for any disputes that may arise within the scope of legal provisions and agreements.
7.3.2 As the user uses the Software or requests Netra to provide specific services, the Software may call a third party system or support the user's use or access through the third party, and the results of the use or access are provided by the third party (including but not limited to the third party through the iDaaS system to verify the user's identity, etc.), Netra does not guarantee the security, accuracy, validity and other uncertain risks of the services and contents provided through the third party. Netra does not guarantee the security, accuracy, validity and other uncertain risks of the services and contents provided through the third party, and Netra shall not be responsible for any disputes and damages arising therefrom.
7.3.3 You understand and agree that Netra has the right to decide to use the Software for commercial purposes, including but not limited to developing and using some of the services of the Software for the promotion of third parties, etc. Netra promises to protect your personal information in the promotion process in strict accordance with this Agreement, and you can also choose to block or refuse to receive related promotional information according to the system settings.
VIII. User behavior
8.1 Information content specification
8.1.1 The information content mentioned in this article refers to any content produced, copied, published and disseminated by the user in the process of using the Software and Services, including but not limited to the avatar, name, user description, profile and other registration information of Netra account or functional account, as well as other content generated by using Netra account or functional account or the Software and Services.
8.1.2 You understand and agree that Netra has been committed to providing users with a civilized and healthy, standardized and orderly network environment, and that you shall not use Netra account or functional account or the Software and Services to create, copy, publish or disseminate the following contents that interfere with the normal operation of Netra and infringe upon the legitimate rights and interests of other users or third parties, including but not limited to:
8.1.2.1 Release, transmission, dissemination, storage of content prohibited by national laws and regulations.
(1) Those that violate the basic principles established by the Constitution
(2) Endangering national security, leaking state secrets, subverting state power, or undermining national unity
(3) Damage to national honor and interests
(4) Inciting ethnic hatred, ethnic discrimination, and undermining national unity
(5) Undermining national religious policies, promoting evil cults and feudal superstitions
(6) Spreading rumors, disturbing social order and destabilizing society
(7) Spreading obscenity, pornography, gambling, violence, terror or abetting crime
(8) Insulting or slandering others, infringing on the legitimate rights and interests of others
(9) Inciting illegal assemblies, associations, marches, demonstrations, and gatherings to disrupt social order
(10) Activities in the name of illegal civil organizations
(11) Does not comply with the Interim Provisions on the Development and Management of Instant Messenger Public Information Services and the "seven bottom lines" requirements of laws and regulations, socialist system, national interests, legitimate interests of citizens, public order, social morality and authenticity of information
(12) Containing other contents prohibited by laws and administrative regulations.
8.1.2.2 Publishing, transmitting, disseminating, or storing content that infringes on the legal rights of others, such as reputation, portrait rights, intellectual property rights, and commercial secrets.
8.1.2.3 That involves others' privacy, personal information or data
8.1.2.4 Publishing, transmitting, spreading harassment, advertising information, excessive marketing information and spam or containing any sexual or sexually suggestive information
8.1.2.5 Other information that violates laws, regulations, policies and public order and morality, social morality or interferes with the normal operation of Netra and violates the legitimate rights and interests of other users or third party content.
8.2 Software usage specification
8.2.1 Unless permitted by law or the written permission of Netra , you shall not engage in the following acts in the course of using the Software.
8.2.1.1 Delete the information about copyright on the Software and its copies.
8.2.1.2 Reverse engineer, reverse assemble, reverse compile, or otherwise attempt to discover the source code of the Software.
8.2.1.3 To use, rent, lend, copy, modify, link, reproduce, compile, publish, publish, establish a mirror site, etc. of the content of which Netra owns intellectual property rights.
8.2.1.4 To copy, modify, add, delete, hook up, or create any derivative works of the Software or the data released into the memory of any terminal during the operation of the Software, the interaction data between the client and the server during the operation of the Software, and the system data necessary for the operation of the Software, including but not limited to the use of plug-ins, plug-ins or non-Netra authorized third-party tools/services to access the Software and related systems. services to access the Software and related systems.
8.2.1.5 To add, delete, change the functionality or operation of the Software by modifying or falsifying instructions or data in the operation of the Software, or to operate or communicate to the public the Software or methods used for such purposes, whether or not these acts are for commercial purposes.
8.2.1.6 Login or use Netra software and services through third-party software, plug-ins, plug-ins, systems that are not developed or authorized by Netra , or create, publish, or disseminate the above tools.
8.2.1.7 Interfere with the Software and its components, modules and data by themselves or authorize others or third-party software.
8.2.1.8 Other acts not expressly authorized by Netra .
8.2.2 You understand and agree that based on user experience, Netra or related services platform operation security, platform rules requirements and health development and other comprehensive factors, Netra has the right to choose the object of providing services, the right to decide the function settings, the right to decide the function open, data interface and related data disclosure object and scope. For the following circumstances, it has the right to suspend or terminate the provision of this service depending on the specific circumstances, including but not limited to.
8.2.2.1 Violation of laws and regulations or the provisions of this Agreement.
8.2.2.2 that affects the experience of the Service
8.2.2.3 the existence of security risks
8.2.2.4 is similar or identical to the main functions or functional components already available on Netra or its service platform, or can achieve the main utility of said functions or functional components
8.2.2.5 The interface, style, functionality, description or user experience is similar to that of Netra or its service platform, which may cause Netra users to believe that the functions or services they use originate from or are authorized by Netra .
8.2.2.6 Violates the operation principles of Netra or its service platform, or does not comply with other management requirements of Netra .
8.3 Service Operation Specification
Except as permitted by law or as permitted in writing by EGG Cloud, you shall not engage in the following acts in the course of using the Service.
8.3.1 Submitting or publishing false information, or impersonating or using the name of another person.
8.3.2 Inducing other users to click on linked pages or share information.
8.3.3 falsifying facts or concealing the truth in order to mislead or deceive others
8.3.4 infringes on the legitimate rights of others, such as reputation, portrait rights, intellectual property rights, trade secrets, etc.
8.3.5 The use of Netra pivot accounts, functional accounts and any functions without the written permission of Netra , as well as third-party operating platforms to promote or promote each other.
8.3.6 the use of Netra account or function account or the software and services to engage in any illegal and criminal activities
8.3.7 the production or publication of methods or tools related to the above acts, or the operation or dissemination of such methods or tools, whether or not these acts are for commercial purposes.
8.3.8 Other acts that violate the laws and regulations, infringe the legitimate rights and interests of other users, interfere with the normal operation of the product or are not expressly authorized by Netra .
8.4 Responsibility for your own actions
You fully understand and agree that you must be responsible for all actions under your own registered account, including any content you publish, comments and likes, recommendations and other actions, as well as any consequences arising therefrom. You shall exercise your own judgment regarding the Content on the Service and bear all risks arising from the use of the Content, including risks arising from reliance on the accuracy, completeness or usefulness of the Content. Netra cannot and will not be liable for any loss or damage arising from the foregoing risks.
8.5 Handling of Breach of Contract
8.5.1 If Netra finds or receives reports or complaints from others that the user has violated this agreement, Netra has the right to delete or block the relevant content at any time without notice, and depending on the circumstances of the act, the relevant account of the offending subject will be punished by, but not limited to, warning, restricting or prohibiting the use of some or all of the functions, account blocking or even cancellation, and the results will be announced.
8.5.2 You understand and agree that Netra has the right to punish the violation of the relevant laws and regulations or the provisions of this Agreement in accordance with reasonable judgment, take appropriate legal action against any user who violates the law, and save the relevant information to report to the relevant departments in accordance with laws and regulations, etc. The user shall solely bear all legal responsibilities arising therefrom.
8.5.3 You understand and agree that you shall be independently responsible for any claims, demands or losses claimed by third parties as a result of or arising from your violation of the provisions of this Agreement or the relevant terms of service; if Netra suffers losses as a result, you shall also be compensated together.
IX. Intellectual Property Statement
9.1Netra is the intellectual property right holder of this software. All copyrights, trademarks, patents, trade secrets and other intellectual property rights of this software, as well as all information content related to this software (including but not limited to text, pictures, audio, video, graphics, interface design, layout framework, related data or electronic documents, etc.) are protected by the laws and regulations of the People's Republic of China and the corresponding international treaties, and Netra enjoys the above intellectual property rights, except for the rights that the relevant rights holders should enjoy in accordance with the law.9.2 You may not implement, utilize or transfer the above intellectual property rights by yourself or by permitting any third party for any commercial or non-commercial purpose without the written consent of Netra or relevant rights holders.
X. Terminal Security Responsibilities
10.1 You understand and agree that this software, like most Internet software, may be affected by a variety of factors, including but not limited to user reasons, network service quality, social environment, etc.; it may also be affected by various security issues, including However, it is not limited to illegal use of user information by others for harassment in reality; other software downloaded and installed by users or other websites visited may contain viruses, Trojan programs or other malicious programs, threatening your terminal device information and data security, and then affecting normal use of this software, etc. Therefore, you should strengthen the awareness of information security and personal information protection, and pay attention to password protection to avoid losses.
10.2 You are not allowed to create, publish, use, or disseminate malicious programs that are used to steal Netra accounts, functional accounts and other people's personal information and property.
10.3 Maintaining software security and normal use is the joint responsibility of Netra and you. Netra will reasonably and prudently take necessary technical measures to protect the security of your terminal device information and data in accordance with industry standards. However, you acknowledge and agree that Netra will not No full guarantee can be given in this regard.
10.4 Under any circumstances, you should not take loans, ask for passwords or other network information involving property. If it involves property operations, please verify the identity of the other party first, and please always pay attention to tips on preventing fraud and crimes by Netra .
XI. Third Party Software or Technology
11.1 The Software may use third-party software or technology (including open source code and public domain code that the Software may use, etc., the same as below), and such use has been legally authorized.
11.2 If the Software uses third-party software or technology, Netra will, in accordance with relevant regulations or agreements, display the relevant agreements or other documents, which may be attached to this Agreement, packaged in a specific folder of the Software installation package, or through the Open Source Software page, etc. They may be displayed as "Software License Agreement ", "License Agreement", "Open Source License", or other forms of expression. The aforementioned agreements, other documents and web pages displayed in various forms are an integral part of this Agreement and have the same legal effect as this Agreement, and you shall comply with these requirements. If you fail to comply with these requirements, such third party or state authorities may file a lawsuit, impose a fine or take other sanctions against you and request Netra 's assistance, and you shall bear your own legal responsibility.
11.3 If any dispute arises from the third party software or technology used in the Software, such third party shall be responsible for resolving the dispute, and Netra shall not be responsible for any liability. Netra does not provide customer service support for third party software or technology. If you need to get support, please contact the third party.
XII. Other
12.1 Your use of the Software shall be deemed that you have read and agreed to be bound by this Agreement. Netra has the right to modify the terms of this Agreement when necessary. You may review the terms and conditions of this Agreement in the latest version of the Software. If you continue to use the Software after the terms of this Agreement have been changed, you are deemed to have accepted the revised Agreement. If you do not accept the modified Agreement, you should stop using the Software.
12.2 This Agreement is entered into at 3684 Londonderry Drive, Santa Clara CA, 95050
12.3 If any dispute or controversy arises between you and Netra , it shall first be resolved through friendly consultation; if consultation fails, you agree to submit the dispute or controversy to the jurisdiction of the people's court with jurisdiction in the place where this Agreement is signed.
12.4 The headings of all the terms of this Agreement are for the convenience of reading only, and have no actual meaning in themselves, and cannot be used as the basis for the interpretation of the meaning of this Agreement.
12.5 If any provision of this Agreement is partially invalid or unenforceable for any reason, the remaining provisions shall remain valid and binding on both parties.
(End)
Netra Technology Inc.